Delivery

Delivery Charges

To keep postage costs simple and to encourage you to buy, you will only be charged once, whatever you purchase. If you buy various different products, the charge would only be for the heaviest one e.g. for a framed 30 x 40cm print (the heaviest product), a pack of 20 notecards and a calendar, you would not be charged postage for the notecards or calendar, only for the print.

For multiple ordering of the same product e.g. 3 calendars, you would only be charged postage for one.

Delivery Service

To optimise the chances of safe delivery, all items require a signature. UK deliveries are sent by Royal Mail ‘Recorded Delivery’ or ‘Special Delivery’ for prints. All deliveries outside the UK are sent by the Royal Mail ‘International Signed for’ service.

Please CHECK the number of items you receive and check for any damage. We can't accept any claims for missing items or damaged goods if the recipient has signed to say that all the items have been received in good order. If the customer agrees to accept the goods without a signature (e.g. instructs to leave in front porch), then we cannot be held responsible for missing or damaged items.

Delivery Schedule

We aim to dispatch your order for all cards the next working day which should ensure delivery in the UK within 7 days.

The signed prints are not kept in stock and are handprinted to order. Delivery time for the UK should be within 14 days.

Estimated delivery times for overseas orders for both cards and prints:

  • Europe: within 3 weeks
  • USA / Canada: within 2 weeks
  • Rest of the World: within 4 weeks

If any order requires urgent delivery, please email us for express delivery charges.

If requested, we can deliver any item as a present directly to someone else (the receipt is emailed to you).

Photographing the essence of London